Customised high-value document generation

Contributions of different experts to innovation projects improve enterprise value, captured in documents. A subset of them is the centre of expert constraint convergence. Their production needs to be tailored case by case. Documents are very often considered as knowledge transcription. As the base of a structured knowledge-based information environment, this paper presents a global approach that helps knowledgeintegration tool deployment. Two contrasting examples indicate how fundamental understanding of domain infrastructure contributes to a more coherent architecture of knowledge-based information environments. The first example is related to insurance services and uses roadmap and ontology to redefine a more coherent insurance contracting relation. The second example focuses on aircraft manufacturing and develops through diagram modelling, application specifications for process plan definition.